JOIVI Cast Aluminium Furniture
- UPGRADE COMFORT & ELEGANT:This outdoor dining chairs come with four cushions upholstered with sponge and polypropylene cotton, thick and soft, adding extra comfort. Each chair features lattice-weave design combined delicate floral pattern with quality material, add a luxurious touch to any outdoor setting, patio or poolside.
- BUILT TO LAST: This outdoor dining set for 4 is the ideal long-term addition to your space. It’s made of cast aluminum with powder-coated and oil-rubbed antique bronze finishes, which makes your patio set stay in perfect condition regardless of the weather. No more annoying rust or cracks on the chairs. Cleaning is also easier than ever: just wipe with a dry or damp cloth and you are ready to enjoy.
- SET IT ANYWHERET: This metal patio set can be set anywhere for a stunning look that you’re sure to love. It looks great on a back patio for those nights when you want to kick back with a glass of wine after a long day of work. Planning a pool party? The patio furniture is waterproof, so it can be set at poolside without any worry about wet swimsuits or splashing.
- FIT AN UMBRELLA: Built with a 2.0” diameter umbrella hole in the center of the patio dining table for you to insert umbrella to enjoy leisure time in sunny or rainy day. This outdoor dining set is perfect for family dining and picnics at a backyard patio, outdoor deck, a sunroom or garden, or near a pool, outdoor bar, grill, or BBQ pit.
- Package & Service: You will get 4 comfortable dining chairs with 4 cushions and 1 dining table in 3 boxes. Please feel free to contact our customer service team in you have any questions, including delivery and quality. Our professional service team will help within 24 hours.
FAQ (Frequently Asked Questions)
Please read below for mostly asked about topics. If you don’t find what you’re looking for, contact us and we will assist you in the right direction.
1. Q: Do you offer price matching?
We offer a price match option on almost any product from other websites. In order to qualify for a price match consideration, please contact us.
2. Q: How long does it take for an order to ship?
Orders will be processed within 2 days of ordering and be shipped the next day after the processing day.
*Please note that these are estimated delivery times only, therefore JOIVI is not guaranteeing delivery dates.
3. Q: Do you ship to Hawaii?
Currently, we only ship to addresses within the contiguous 48 states of the US. If you live outside the continental United States (i.e. Canada or Alaska) but have a stateside address, we can arrange to ship your order there.
4. Q: Do you accept returns?
We want you to be happy with your order. If you are not satisfied with your order you may return it within 14 days of your receipt of merchandise for a refund of the purchase price minus shipping fees. Products must be returned to us in their original condition and in their original packaging complete with all tags, instructions, and inserts. Please read our return policy here.
5. Q: How about exchanges?
We do not accept exchanges, but you can exchange an item by returning it to us and placing a new order for the item(s) that you would like in place of the original order.
6. Q: What if I’m interested in ordering for my business?
We would be happy to discuss trade, contract and wholesale programs with you. Please contact help@JOIVI.com with your questions or orders.
7. Q: How do I care for wicker furniture? How do I clean it?
Wicker furniture can be simply hosed off and allowed to dry. Use mild liquid soap for washing and rinse. Water repellent cushions covers can be washed by hand or machine and air-dried.
8. Q: What do I do in winter with the product?
Our wicker furniture is all-weather and rustproof. To make them last even longer, we recommend covering it up with a patio cover during winter or severe weather conditions.
9. Q: What kinds of materials are used in the product?
Frames are constructed of powder coated iron know for being sturdy, yet light weight. All-weather wicker is made of polyethylene fiber and carefully woven by hand. For specific details, please contact our customer service.
10. Q: How do I care for the cushions?
Cushion covers un-zip for easy cleaning. Please wash by hand or machine wash in cold water. Do not use dryer, but allow them to air-dry. Cushion foams can be rinsed and set to dry in sun. Placing it on the side and leaning them against a wall speeds up drying.
11. Q: Can I paint the wicker?
No, we do not recommend painting the wicker. Wicker can be ordered in different colors as special orders. Please contact our customer service for more details.
Shipping and Delivery Estimates
We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.
If you chose to pay by credit card, we do not bill you until your order is ready to ship. The items will be shipped out within 24 hours during working days after we received payment. If you have ordered multiple items with different ship readiness dates, you may receive separate shipments. Delivery will typically take 2 to 5 days, depending on your destination and the shipping carrier.
When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at help@JOIVI.com within 3 business days after receiving shipping. Note any visible damages and be as specific as possible as this will assist us in processing your damage claim with the delivering carrier.
You will be sent at least 2 emails for each order you place:
Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For the exact locations of your shipment, please track your items on the carrier's official website.
1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2. We are not responsible for any return shipping cost if the product didn’t meet your expectations nor placed a wrong order after the order has been shipped out.
If you have any other questions, please contact our customer service Team.
They were hard to put together, especially with arthritis in my hands. Took a few days to get them done, but they look great, they’re comfortable enough for patio chairs. Nice clean look.
Super pleased with these chairs! They are sturdy without feeling overly heavy or difficult to move around, and I find them really comfortable as well. I tend to slouch a lot when I sit, and our old patio chairs had zero support, but these help me to sit up a bit straighter while still feeling comfortable. It did take my husband about 2 hours to assemble them all, but he said it wasn't very difficult, and the assembly didn't detract from his opinion of the chairs' quality – it was just a bit time-consuming. It would probably be an easy job for 2 people.
- chairs are lightweight and comfortable
- medium sturdiness
- design is simple , modern and looks good
- assembly took some time for me , parts ar not aligned well but worked finally after some efforts
Chairs do require assembly. They was super easy to assemble and everything lined up really well. One thing to note though is I used a allen socket with a ratchet to put the bolts in. They include a allen wrench but that would take forever. The chairs are super sturdy and well built. The only complaint I really have is with one of the chairs the stitching wasn’t that great. That was just a tiny area though. They are super comfortable and look great. The shipping Was slow and took a month and a half. In all I do really like this set of patio chairs and I would definitely recommend getting.
This set of chairs was easy to assemble even though I spent a little time putting them together. After I finished assembling the chairs, I sit on the chair, and I feel comfortable. I found it is worth. Even though it took more than 1 month to receive this item, it is not a product issue. Seller could make an improvement on the shipping. I can enjoy my outdoor time with my family. The chairs are lightweight, so I can easily to move them anywhere I like, and they are easy to clean up.