JOIVI 8 Pieces Wicker Patio Dining Sectional Conversation Sofa Set with Storage Box and Aluminum Top Dining Table, Ottomans and Cushions
- Exquisite Desk Design - The table of this patio dining sofa set has an aluminum tabletop and rattan wrapped edges. On the premise of ensuring the overall structural stability, it is also easy to move. Meanwhile, it also has the advantages of anti-rust and anti-cracking.
- Storage Space - The inner part of the ottomans provides extra storage space for small things like toys or books, and the storage box is equipped to take into account the storage of large items such as gardening items, cushions, pillows and more. By using a hydraulic lid piston system to control the usual switches, the items in the box are effectively protected from moisture or dust.
- Durable Material - This outdoor patio furniture set is made of strong rust free powder coated steel frame and commercial grade all-weather hand-woven PE rattan, give you a durable wicker seating that will keep you using for years to come.
- Comfortable Seating & Application - The polyester sofa cushions stuffed with foam and poly cotton are thick and soft, providing extra comfort when you enjoy your leisure time with family and friends. Our JOIVI patio sectional couch set that can provides up to 9 seats at same time is a perfect decor to your patio, deck, yard, garden, and even inner rooms.
- Package Included - 2 x Corner Loveseat Sofa, 1 x Middle Corner Loveseat Sofa, 1 x Aluminum Top Table, 3 x Ottoman, 1 x Storage Box. All necessary hardware and instructions included. (Please make sure all the 4 boxes of the set arrive before starting assembly)
FAQ (Frequently Asked Questions)
Please read below for mostly asked about topics. If you don’t find what you’re looking for, contact us and we will assist you in the right direction.
1. Q: Do you offer price matching?
We offer a price match option on almost any product from other websites. In order to qualify for a price match consideration, please contact us.
2. Q: How long does it take for an order to ship?
Orders will be processed within 2 days of ordering and be shipped the next day after the processing day.
*Please note that these are estimated delivery times only, therefore JOIVI is not guaranteeing delivery dates.
3. Q: Do you ship to Hawaii?
Currently, we only ship to addresses within the contiguous 48 states of the US. If you live outside the continental United States (i.e. Canada or Alaska) but have a stateside address, we can arrange to ship your order there.
4. Q: Do you accept returns?
We want you to be happy with your order. If you are not satisfied with your order you may return it within 14 days of your receipt of merchandise for a refund of the purchase price minus shipping fees. Products must be returned to us in their original condition and in their original packaging complete with all tags, instructions, and inserts. Please read our return policy here.
5. Q: How about exchanges?
We do not accept exchanges, but you can exchange an item by returning it to us and placing a new order for the item(s) that you would like in place of the original order.
6. Q: What if I’m interested in ordering for my business?
We would be happy to discuss trade, contract and wholesale programs with you. Please contact help@JOIVI.com with your questions or orders.
7. Q: How do I care for wicker furniture? How do I clean it?
Wicker furniture can be simply hosed off and allowed to dry. Use mild liquid soap for washing and rinse. Water repellent cushions covers can be washed by hand or machine and air-dried.
8. Q: What do I do in winter with the product?
Our wicker furniture is all-weather and rustproof. To make them last even longer, we recommend covering it up with a patio cover during winter or severe weather conditions.
9. Q: What kinds of materials are used in the product?
Frames are constructed of powder coated iron know for being sturdy, yet light weight. All-weather wicker is made of polyethylene fiber and carefully woven by hand. For specific details, please contact our customer service.
10. Q: How do I care for the cushions?
Cushion covers un-zip for easy cleaning. Please wash by hand or machine wash in cold water. Do not use dryer, but allow them to air-dry. Cushion foams can be rinsed and set to dry in sun. Placing it on the side and leaning them against a wall speeds up drying.
11. Q: Can I paint the wicker?
No, we do not recommend painting the wicker. Wicker can be ordered in different colors as special orders. Please contact our customer service for more details.
Shipping and Delivery Estimates
We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.
If you chose to pay by credit card, we do not bill you until your order is ready to ship. The items will be shipped out within 24 hours during working days after we received payment. If you have ordered multiple items with different ship readiness dates, you may receive separate shipments. Delivery will typically take 2 to 5 days, depending on your destination and the shipping carrier.
When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at help@JOIVI.com within 3 business days after receiving shipping. Note any visible damages and be as specific as possible as this will assist us in processing your damage claim with the delivering carrier.
You will be sent at least 2 emails for each order you place:
Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For the exact locations of your shipment, please track your items on the carrier's official website.
1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2. We are not responsible for any return shipping cost if the product didn’t meet your expectations nor placed a wrong order after the order has been shipped out.
If you have any other questions, please contact our customer service Team.
Very nice. Only problem I had was 2 screws didn't work but other than that went together great. I love it
This set came in 4 manageable boxes that were all packaged according to assembly! It made the process easy to follow and much quicker. It came together easy and looks great - just as in photos.Wanted to free up some space in our garage and this was perfect for our outdoor patio cushions. We have had it for a few months now and have been through a bunch of rain storms in south Louisiana heat and humidity. I highly recommend this for anything you need to store outside and keep protected.
The product arrived quickly, assembled easily, and is comfortable and easy to keep clean with a house off here and there.
Arrived early, did come in four boxes, 2 one day and 2 the next. Wasn't hard to put together. The only thing negative is the cusions need to be a little thicker. They are thin and not as comfortable as they should be.
I had this whole set unpacked and assembled in about 4 hours (by myself, with a cocktail, in 40-degree windy weather). Other reviews complained of assembly difficulty, bolts not lining up, etc. - not the case at all. I followed instructions to the letter, and besides the super handy ratchet tool that was included, the key was "do not tighten screws completely" until the final step on each piece. I also used a long, narrow card table to assemble the pieces on. NOTE: So many complaints of the small scale, but it is perfect for my front porch. And since nobody posted the real measurements, they are, while looking at the sofa, 92"w (left side) x 70"w (right side), not interchangeable, BTW.... Seat bottom is 13"h, and the cushions are about 2.5". I don't love the included cushions, so I bagged them up and added my own, since this set is on a covered patio. Not quite finished setting everything up as I'd like, as it has been snowing all day. This set is worth the money!